Selling good cars is not enough to be a successful dealer. Customer loyalty is also based on a top quality customer service. Additionally financial performance requires theft protection and misappropriation prevention. Finally, added value services can disclose additional revenues.
ubinam has developed the right solution for you in close co-operation with one of the biggest car dealers in Germany. This solution includes all of these features.
Be there for your customers when they need you. A flat tyre might be fixed in minutes but the thankfulness of your customer strengthens the customer loyalty. Coordinate this profitable service with the app ubitaxi. Know the accident priorities to better schedule your pick-up truck.
Make your customers feel VIP by providing them a shuttle service to drive them to their new car or pick them up after a maintenance service. And use the ubinam Work Order Management to make that service most reliable and efficent.
Multiple drivers are needed? ubinam can coordinate sales orders as well.
Car dealers send original parts to garages where the cars of their customers are being maintained.
Car dealers can also cooperate with others to economize this delivery service and save time and money.
Which division causes cost? Which one makes revenues?
Enhance your reporting to make the cost allocation transparent for you as a manager, the accouting and your customer. Detect elements of your processes that can be optimised to gain more time and profit.
The ubinam Work Order Management makes sure the internal workflow is complied to. A transport order is only notified when the report is done. An expensive order can require approval by the manager. You can create different types of work orders on ubinam Tracking live on a digital map and send them to drivers navigation system, smartphone or tablet. The driver can choose which orders to accept. Accepted orders disappear from other driver's systems. More complex orders can be done by many drivers.
Car Dealer sites are open spaces to invite customers. That makes them an easy victim to theft and misappropriation. Stolen tyres and test drives with no return are daily business. You can stop that by using our tracking system. You will always know where your vehicles and equipments are and be alarmed in case of theft
A helpfull side effect ist the instant inventory made possible by that.
The app ubitaxi can be installed on smartphones and tablets and is a most flexible way to manage premium rate services and coordinate drivers. It spares you paperwork and gives you more time for other tasks and your customers.
The dispatcher and his drivers can communicate via massages between ubinam Tracking live and the drivers display.
Especially for car dealers and garages ubitaxi has the feature to notify the completion maintainance.
Do you need a better integration with your existing back-office system? We are your partner to support your process!